Psychological First Aid aims to provide you with basic knowledge and skills to help adults who are affected by the crisis in life. The crisis which includes man-made, natural and personal can be overwhelming for an individual to cope. By applying Psychological First Aid skills, you will be able to support the individual through the crisis and refer them to professional help like counsellors.

The course will also teach you to recognize signs of stress and how you can cope with stress. Furthermore, you will also learn the warning signs of suicide and what you can do to help someone with suicidal idealization.

Psychological First Aid course is in line with World Health Organization guidelines and accredited by ACC Institute of Human Services.

NOTE

During registration, the course will be shown as 4 days long.

Day 1-3 - for you to receive access to the eLearning modules to complete the Theory component

Day 4 - actual day of your live online Zoom session with SERA

At the end of the course the trainees will be able to:

• Understand the different types of crisis
• Identify the signs of stress
• Demonstrate stress management techniques
• Recognize grief processes
• Identify the warning signs of suicide
• Identify ways to help an individual with suicidal thoughts
• Demonstrate active listening skills
• State the actions principles of Psychological First Aid
• Provide Psychological First Aid using Look, Listen and Link Techniques
• Demonstrate the ability to provide self care and care for others

• HR personnel, managers and team leaders who handle crisis in the workplace
• Working adults who are keen to provide psychological support in the workplace
• Student Leaders in Secondary School / Junior College / Polytechnic / University
• Individuals who are keen to equip themselves to skills helping others in distress

9.30am - 1.30pm

Online Learning (Approximately 4 hours) + Live Webinar via Zoom (4 contact hours)

Module 1: Introduction: Importance of Psychological First Aid During Crisis:

• What is Psychological First Aid?
• When is Psychological First Aid applied?
• What is a crisis?
• How can Psychological First Aid skills be applied in a crisis?

Module 2: Helping People to manage stress 

• Identifying the causes of stress
• Identifying colleagues/classmates in distress
• Strategies to cope with stress and assist an individual who is in distress

Module 3: Helping People to cope with Grief, Death and Bereavement 

• The Fundamentals of Grief Management
• Understanding Loss and Grief
• 5 Stages of Grief
• Traumatic Bereavement

Module 4: Suicide Risk Assessment and Management 

• Warning signs of suicidal emergency
• Suicide Risk Assessment
• Steps in helping friends who are suicidal

Module 5: Psychological First Aid Skills and Framework

• Look, Listen and Link
• Active Listening Skills – Encouraging, Paraphrasing and Summarising
• Dos and Dont’s in Psychological First Aid
• Self-care in Psychological First Aid
• Role Play and Skills Practice

Accredited by ACC Institute of Human Services, valid for 2 years from date of completion